Pinney Talfourd Solicitors
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Medical Negligence

Our medical negligence experts are all experienced solicitors who specialise in serious and complex medical negligence and injury claims. The department is recognised as one of the leading clinical negligence law firms in Essex by The Legal 500, an independent and definitive guide to the best law firms in the UK. They comment that we are a 'tremendous local firm', 'a real pleasure to deal with' and provide 'an exemplary service'.

Being a patient under the care of a consultant or doctor is one of the few occasions where we unconditionally place our care and welfare into the hands or another. Sometimes, however, mistakes are unfortunately made.  This could be as a result of a misdiagnosis, the wrong prescription of drugs or negligent surgery which can lead to extremely serious consequences. If a mistake is made, whilst money can never fully make amends, compensation can be awarded.

We only undertake a select number of cases to ensure we provide a focused approach and proactive service to our clients.  This enables our clients to obtain the very best medical care, rehabilitation and support available as well as the maximum level of compensation so that our clients can move forward with their lives as quickly as possible.

Our clients come to us because of our reputation and expertise in this area of law. We do not pay to have clients referred to us. Some firms do and you may want to check with any law firm that is recommended by an insurer or third party that they are not paying a fee to 'recommend' them, or that they have no other relationship with them. We feel that to sell claims and clients in this way is a wholly inappropriate practice and not one that we adopt.

We offer a Free initial meeting to discuss your claim, assess the merits of any action and to try and give you an indication of the compensation you may be entitled to and the likely duration of your case.

We act for most of our clients on a no win no fee basis or under a legal expenses insurance policy. We have disabled access at our Hornchurch and Upminster offices. If more convenient, we are happy to visit our clients at home or in hospital.

▼ Our medical negligence expertise includes


▼ Medical Negligence - FAQs

Q. In what circumstances might there be a medical negligence claim?

A. Medical professionals owe a duty of care to those that they treat. Where the standard of care falls below that which can be expected of a reasonable health professional and injury or loss is caused as a result, there may be a medical negligence claim. Most medical professionals in the UK are employed by the NHS and where treatment is the subject of a medical negligence claim arising out of NHS treatment, the claim will be against the relevant NHS Trust.

Where treatment is made in a private hospital or clinic the duties of professional care are the same, however, the claim in such circumstances will be against the private hospital or clinic.

In rare occasions where the treating medical professional is not part of a private hospital or similar organisation and is not pursuant to NHS treatment, the health professional is capable of being sued directly.

In the vast majority of cases, the treating health professional whose standard of professional care is in issue will be employed by either the NHS or a private hospital or clinic and the organisation employing that health professional will be vicariously liable for the acts of that health professional.

In most cases it is not necessary to bring an action against the individual health professional as the organisation for which they work is fixed with liability for their actions.

Q. What is the standard of professional care required?

A. Health professionals do not have an absolute duty to get the treatment correct, even where the outcome is catastrophic for the patient. There are certain areas of medicine where there can be different opinions as to the correct course of treatment. The fact that a significant minority of health professionals would have provided the treatment which is being complained of, will in most cases mean that there is no negligence. For there to be medical negligence, the treatment must be such treatment as no reasonable body of medical opinion would support.

Q. I can establish my treatment was negligent, do I automatically have a claim?

A. The answer is no. Negligence in terms of falling below acceptable standards is not sufficient on its own to mean that a successful claim for medical negligence can be brought. The negligence must be causative of the loss. This is called causation. A very significant number of potential medical negligence cases fail because it cannot be shown that the negligence or fault of the health professional, caused an adverse consequence. For example, an inappropriate course of treatment may be followed resulting in damage or loss to the patient, but the health professional will be able to argue that even if the correct course of treatment had been provided, the outcome would have been no different. It is the difficulty of proving causation that makes medical negligence cases some of the most difficult cases to win.

Q. How do I prove that the standard of care I have received is inadequate so as to create a potential medical negligence claim?

A. In all cases, it is necessary to obtain expert evidence from an independent suitably qualified health professional. At Pinney Talfourd Solicitors we have a database of Consultants, who are able to provide the opinion evidence needed to bring a successful claim. Many Consultants will not provide evidence in a medical negligence case. It is therefore essential that you instruct solicitors who have access to and experience of suitably qualified Consultants. Stephen Eccles who deals with these cases has over 25 years experience and over this time has acquired an excellent bank of Consultants who are willing to provide the necessary expert evidence to bring a successful clinical negligence claim.

Q. I think I have a medical negligence claim, on what basis will Pinney Talfourd Solicitors take my case on?

A. We will initially assess the case and then advise you as to how the case might be funded. Typically, we will ask you to make all enquiries possible to see if you have any legal expenses insurance. Where legal expenses insurance is available, we have the experience and successful track record which means that most, if not all, legal expense insurance companies will be happy to instruct us on your behalf with the benefit of your policy.

Where no legal expenses insurance exists we may be willing to take the case on a no win no fee agreement (otherwise known as a conditional fee agreement or CFA). Due to the risks involved in acting in a medical negligence case on such a basis, we frequently advise that after the event insurance be taken out to cover any risks you face, and we may well require initial funding to cover not our own expenses but the expenses of a medical negligence consultant in the relevant medical field to provide an initial report. If that initial report is favourable then Pinney Talfourd LLP may be willing to fund on your behalf under a CFA the expert costs of providing a full and detailed report, which will normally include an examination.

In cases where Pinney Talfourd Solicitors are not willing to take the case on a CFA, we will always act on a privately funded basis.

Q. My relative has died as a result of medical negligence, can I bring a claim?

A. It is possible for relatives to bring claims on behalf of a patient who has died. There are relevant provisions under the Fatal Accidents Act 1976 (as amended) which enable lump sum compensation to be paid where negligence can be proved and where the claimant was a dependant of the deceased, significant monetary claims can be made in addition. Stephen Eccles has appeared at inquests on behalf of the relatives of deceased patients and successfully proved negligence leading to financial settlement in such cases.

Q. What evidence will I need to provide to my solicitor to bring a successful claim?

A. We will need a detailed chronological history of the claimant and the medical treatment which is complained of. We recommend that if you believe medical negligence may exist and you may wish to bring a claim, that you write out as accurately as you can a chronology of the relevant events. Notes should be taken of meetings, and a diary kept wherever possible as a contemporaneous record of the treatment.

Q. Does Pinney Talfourd Solicitors pursue cases where the treatment has been elective, such as cosmetic surgery cases etc?

A. Pinney Talfourd Solicitors have a long history of acting for cosmetic surgery patients where the procedures have been negligent. Stephen Eccles acted in a large number of cases arising out of the implantation of silicone implants, where the medical devices themselves were defective and continues to act in both breast reduction and augmentation cases where the outcome has been unsatisfactory as a result of negligent treatment.

Q. What are the first steps my solicitors will take if they take my case on?

A. We will want to obtain your GP records and your relevant medical notes and records. We will collate and check those records as to their extent to ensure they are comprehensive, we will order the same and then consider the evidence which they provide and advise accordingly.

Your key contact: Kim Huggins

NHS Complaints

We can help you can make a formal complaint and get compensation if you have experienced a problem with medical treatment you have received from the NHS.

Negligence claims can be bought against medical professionals such as a doctor, nurse, physiotherapist, dentist, pharmacist or ambulance driver, as well as against medical institutions such as a hospital or a GP surgery.

Recent Claims

  • Mr C received £35,000 in compensation after his GP failed to diagnose bowel cancer therefore delaying treatment and possibly reducing his survival rate. The compensation greatly assisted him in being able to care for his family while he was unable to work during the treatment.
  • Mrs B received £25,000 in compensation when a piece of medical equipment was dropped into the eye, causing damage, during a cataract operation.