The website is owned by Pinney Talfourd LLP (referred to in this policy as the “Firm”). Our website is not intended for children and we do not knowingly collect data relating to children.
Pinney Talfourd LLP is the controller and is responsible for your personal data.
Legal Entity: Pinney Talfourd LLP Title: Data Protection Manager Name of Data
Protection Manager: Philip Cockram
Email Address: Philip.Cockram@pinneytalfourd.co.uk
Telephone Number: 01708 255716
Postal Address: 54 Station Road, Upminster, Essex RM14 2TU
You have the right to make a complaint at any time to the Information Commissioners Office (ICO), who are the UK supervisory authority for data protection issues. We would, however welcome the opportunity to deal with your concerns before you approach the ICO so please contact us in the first instance.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. Personal data or personal information means any information about an individual from which that person can be identified. It does not include data where the identity has been removed. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows;
We also collect, use and share Aggregated Data, which includes statistical or demographic data. As aggregated data does not reveal your identity, it is not considered personal data. However, if we combine or connect the Aggregated Data with your personal data so that it can identify you, we treat the combined data as personal data.
We do not collect Special Categories of Personal Data, which includes race, ethnicity, religion, sexual orientation, political opinions, trade union membership, health and genetic and biometric data.
We do however collect information about criminal convictions and offences if relevant to your case.
We use different methods to collect data from and about you, including;
We will only use your data when the law allows us to. Most commonly, we will use your personal data in the following circumstances;
You have the right to:
There will be some cases where these rights are overridden by our legal obligation to hold, process or transfer certain data.
The Firm employs appropriate security measures to safeguard and protect your personal information against unauthorised access, accidental loss, destruction and damage. We will retain your personal data for as long as the law requires, taking into account the purpose for which it has been obtained and the nature of the information.
We may retain your personal data for a longer period if it is necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse or enforcement of Terms and Conditions.
You can ask us to stop sending you Marketing messages at any time by following the opt-out links or by contacting us at any any time.
We will only use your personal data for the purposes for which we have collected it, unless we reasonable consider that we need to use for another reason and that reason is compatible with the original purpose
We may use selected third party service providers such as experts and property search agencies when dealing with your case. We may also use selected third party service providers to monitor client satisfaction. We require all third party service providers to respect the security of your personal data and to treat it in accordance with the law.
We will only market to you where you have given express consent.
Our employees have undertaken internal data privacy training relating to direct marketing to our clients.
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