Please click here for our latest COVID-19 information.

Care Home Claims

Solicitors in Essex & London

Making the decision to place a loved one into care is never easy.  It is therefore fundamental to know that they will be safe, happy and well cared for in their new environment. 

Sadly, there are times when the level of care provided to the elderly or the vulnerable is substandard and results in unnecessary illness or injury, which ultimately could have been avoided if proper care had been provided. Should this situation arise then a claim for compensation may be possible. Our medical negligence solicitors in offices across Essex and London have been instrumental in bringing many care home claims to a successful resolution for the parties involved and their families.

Falls & Fractures

Claims frequently involve falls which arise as a result of inappropriate or incomplete pathways, poor manual handling techniques, failure to provide and use manual handling or mobility aids and a general lack of supervision. This can result in serious injury and a more rapid decline in physical and cognitive health. Our medical negligence lawyers in Essex and London have dealt with many cases against care homes relating to falls and/or fractures of a loved one and can offer legal assistance.


On occasion, negligence claims arise due to the development of pressure sores or ulcers. These arise when a patient’s skin is in contact with a bed/chair for a long period of time, which could easily be avoided with regular, routine turning and specialist mattresses and chairs.

Pressure sores can be very serious, causing a significant risk of infection and a lack of mobility if allowed to develop. If you believe that a loved one has received sores as a result of negligence, our solicitors can help.

Medication Errors

Care/nursing home residents are dependent upon the staff for their medications. Occasionally, medications can be missed or wrongly distributed. Such a simple error could result in significant ill health or even death to an elderly or vulnerable person. Our medical negligence solicitors in offices across Essex and London have dealt with many cases relating to medication errors in a care home setting and can offer legal assistance.

Medical Assistance

When ill health strikes, it is important that care home staff act quickly to ensure that suitable medical care is provided or, at the very least, requests made to the GP for home visits. A delay in treatment or assessment could have serious consequences on the health and well being of a resident, causing extended periods of pain and suffering, deterioration and in some circumstances, death. Our medical negligence department is well-versed in dealing with claims relating to medical assistance errors in care and nursing homes across Essex and London.

Pursuing a claim for compensation against a care or nursing home when things go wrong may not be your first thought but, where a claim can be brought, the compensation arising from that claim could assist with recovery and rehabilitation.  The compensation can be used to fund critical treatments or procedures, private healthcare, an alternative more suitable care home based on the additional needs arising from the error, increased assistance on a day to day basis and so on.

We have a team of experienced and specialist medical negligence solicitors across Essex and London who understand your concerns and can provide the support and legal advice and guidance that you need.

We have offices in Brentwood, Upminster and Hornchurch and can offer care home visits where necessary.

After a face-to-face meeting, we will be able to advise whether we can help you with a medical negligence claim and take you through it step by step.

Book A Free Initial Medical Negligence Consultation


Find out more with a free Medical Negligence consultation

We offer a free initial meeting to discuss your care home claim on behalf of a loved one, assess the merits of any action and to try and give you an indication of the compensation you may be entitled to and the likely duration of your case.  We act for most of our clients on a no win no fee basis, or under a legal expenses insurance policy.  We have disabled access at our Hornchurch, Brentwood and Upminster offices.  If more convenient, we are happy to visit our clients at home or in hospital in Essex, London or further afield.

Due to the recent Coronavirus (COVID-19) outbreak we are currently offering appointments by telephone and some video calling services. Our offices are also open with comprehensive safety measures in place.

Our Medical Negligence accreditations include:

SIA Corporate Partner
Legal 500 UK 2017

© Pinney Talfourd Solicitors | Disclaimer | Offices: Upminster | Brentwood | Hornchurch | Leigh-on-Sea | Canary Wharf