The establishment is aiming to reimburse individuals charged more than necessary for applications to register Lasting Power of Attorney (LPAs) or Enduring Power of Attorney (EPAs) between 1 April 2013 and 31 March 2017.
Applicants during this qualifying period are entitled to apply for a refund through the scheme; they can claim through the OPG online by completing a quick and simple form. Applicants without access to a computer, where the donor does not have a UK bank account or indeed where the donor has died, or where you are a Court-appointed deputy, the claim can be made via telephone on 0300 456 0300.
One form needs to be completed for each donor and the OPG will identify all higher fees charged during the qualifying period, and refunds will be made accordingly. Depending upon the fees paid, applicants may also receive 0.5% interest. The refund must be paid to the donor and will go directly to the donor’s bank account.
It may take up to 12 weeks for the claim to be processed. If an applicant is unsure as to when the fee was paid, a claim may still be pursued; the OPG will identify if the payment was made during the qualifying period.
If a payment was made as a reduced fee (‘remission’), reimbursement is limited to half the refund which will be returned to the donor’s bank account.