Comprehensive support for your workplace grievance
Navigating workplace grievances can be challenging and emotional. At Pinney Talfourd, we provide clear, compassionate advice to help you voice your concerns confidently and pursue resolution. You have the right to raise grievances about any dissatisfaction or issues with your employer.
Our role is to support you every step of the way – from drafting your initial grievance letter to reviewing your employer’s response – and, if necessary, guiding you through appeals or Employment Tribunal claims.
If your employer does not follow the recommended procedures, this may strengthen your case should the matter proceed to a Tribunal.
It’s important not to delay raising grievances after an incident so your concerns are fresh and well-documented. Your grievance should be clearly written, fully outlining your complaint. This clarity encourages a transparent response and helps prevent unnecessary excuses or delays by your employer.
You are entitled to a grievance hearing where you can present your case, usually accompanied by a colleague or trade union representative. Should you disagree with the outcome, we’ll support you in lodging a formal appeal to ensure your voice continues to be heard.
Pinney Talfourd’s experience and Legal 500 recognition reflect our commitment to delivering both excellent legal advice and supportive client care. We understand how sensitive workplace disputes can be and aim to make the process as straightforward and reassuring as possible.
When you work with us, we will listen, respond quickly, and guide you towards a resolution that protects your rights and peace of mind.
A team recognised for excellence in employment law
Our employment law solicitors are Legal 500 recommended, offering you reassurance that you are supported by some of the best in the field.
Comprehensive grievance support from start to finish
We don’t just advise on your initial complaint – we assist through every stage, including drafting letters, managing hearings, handling appeals, and Tribunal claims if necessary.
Tailored advice that fits your unique situation
Every workplace grievance is different. We listen carefully to your story to provide personalised advice tuned to your individual needs and goals.
Clear, jargon-free communication
We explain your options and next steps in straightforward language, so you always feel informed and confident about decisions.
Responsive and proactive service
We keep in touch regularly, even if there is no immediate update, so you never feel left in the dark.
Committed to long-term partnership
We aim to build lasting relationships that support your wellbeing and career beyond just resolving one issue.
Empathetic guidance through tough moments
Workplace disputes can be stressful. Our approachable team provides a calm, understanding environment where you feel genuinely supported.
Focus on early resolution to save time and stress
We strive to resolve grievances quickly and effectively, helping you move forward with confidence.
Guiding you through every step of your grievance journey
We help you understand your rights, prepare your grievance, and support you at hearings.
Raising a grievance is often the first step to addressing workplace difficulties, and it’s crucial to get it right. We begin by listening carefully to your concerns and help draft a clear, comprehensive grievance letter that sets out your issues effectively.
Once your grievance is submitted, we advise on how to engage with your employer’s process, ensuring all hearings and meetings adhere to the ACAS Code of Practice, including your right to be accompanied. We prepare you thoroughly, so you feel equipped and supported.
If the grievance outcome is not satisfactory, we guide you in lodging a formal appeal and explore options for further action, including tribunal claims. Throughout, we maintain open communication and prompt updates to reduce uncertainty and stress.
Our approach combines legal expertise with genuine care, providing a safe space for you to express your concerns and work towards positive change. Whether your grievance leads to resolution within your workplace or requires legal escalation, we’re here to support.
Grievance advice FAQs
We understand you might be looking for answers, so we’ve compiled a list of frequently asked questions to help get you started.
A grievance is a formal complaint you make about a problem or unfair treatment at work. It can relate to anything from workplace conditions to how you have been treated by your employer.
Your grievance should be put in writing, clearly outlining your concerns. We can help you draft this letter to ensure it is thorough and effective.
Your employer should invite you to a hearing where you can explain your complaint, usually with a colleague or union rep for support. They must follow a fair process ideally guided by the ACAS Code of Practice. If an employer unreasonably fails to comply, a Tribunal may increase any award by up to 25%; equally, an employee’s unreasonable non‑compliance can lead to a reduction of up to 25%. We protect you from both risks.
Yes, if you disagree with the outcome, you can submit a formal appeal. We will support you in this process and advise on next steps.
If the internal process does not resolve your concerns, it may be possible to pursue a claim at an employment tribunal. We can guide you through this if necessary.
Our team of experts
Alex Pearce
Partner
Charlotte Buck
Senior Associate
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Your key contact
You can contact us now to book an initial consultation. Or for more information please contact Alex Pearce on the details below.
Alex Pearce
Partner